SWDE bills: clear, understandable and complete
We make sure that every bill is as clear as possible.

We make sure that every bill is as clear as possible.
Details of the different ways you can contact us.
These 4 boxes contain important data:
Total amount due for the location and consumption period covered by the bill.
A free space that allows us to notify you of important information and pass on any messages.
This is pre-filled with the amount to be paid.
This page explains the different price components calculated on page 3.
The pricing structure mandated by the Walloon Water Code. Walloon distributors are required to apply and comply with this code. It is made up of 4 components:
Graph showing the proportion of the various cost items that make up your bill.
Detailed explanation of the price calculation and the current rate.
This shows your consumption over the last 5 periods that have been billed to you. It allows you to track your consumption at a glance.
The fee is due in return for providing you with drinking water and is therefore due whether or not consumption occurs.
It is made up of 2 components:
NB: In the case of an unoccupied building, the fee remains due and is payable by the owner.
The pricing structure is broken down into 4 consumption bands:
The calculation is made on a pro rata basis of the different rates applicable during the customer's consumption cycle.
Our bill calculation system works as follows.
After payment, they will be deducted from your next annual adjustment bill.
This page is dedicated entirely to the quality of the water supplied to you. It explains: