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My account

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  • Home
  • My meter reading
  • My bills
    • See my balance and bills
      Check what has been paid and what still needs to be paid. View and download your bills.
    • Change my instalment amount
      Adjust the amount to be paid in one click. Switch from quarterly to monthly instalments.
    • Choose direct debit
      Afraid of forgetting a bill? Request a direct debit in complete security.
    • Receive my bills by e-mail
      No more paper communications. You will receive everything directly in your email inbox.
    • My debt repayment plan
      Having financial difficulties? Stagger your bill payments.
    • Calculate my water bill
      An online simulator to calculate your bill based on a volume of m³.
    • Water prices
      The price of the water service in detail. We explain everything you need to know.
  • My consumption
    • See my history
      View the volume of m³ you have consumed in previous years.
    • Consumption simulator
      Answer a few questions to find out your household's potential consumption.
    • Track my consumption
      Do you want to better control your consumption and avoid surprises? Enter a monthly reading.
    • Tips for better consumption
      Water is precious. Find all our tips for smart consumption.
  • Quality of my water
    • Hardness and quality of my water
      Enter your address to find out the composition and origin of your water.
    • Request a water test
      Analysis of all types of water by our laboratory. A fee is charged for this service.
    • Drinkability of water in the event of an incident
      SWDE's communication procedures when water is temporarily undrinkable.
    • SWDE quality controls
      Discover how SWDE inspects tap water: the most inspected food product in Wallonia.
  • I am moving
    • I am a new customer
      Register online in a few clicks. Customer service will take care of the rest.
    • I am a customer and I am moving
      Follow the online procedure and your move will be notified in a few clicks.
    • I want to change my household composition
      Marriage, separation, divorce, death, etc.
    • I have a second home or an additional address
      To declare your additional residence, follow the procedure below.
  • I am building or renovating
    • Request a new connection
      New construction? Complete the online form and attach all the technical documents requested.
    • Move, add or remove a meter
      Renovating? Complete the online form and attach all the technical documents requested.
    • Temporary connection for construction sites
      Do you need water to supply your construction site during your work? Rent a gooseneck for a fee.
    • Request a network plan
      Check whether there are SWDE pipes underneath your construction site.
    • Connection tariffs 2023
      Reference tariffs for the establishment of connection estimates in 2023.

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My account

Home

Navigation principale

  • Home
  • My meter reading
  • My bills
    • See my balance and bills
      Check what has been paid and what still needs to be paid. View and download your bills.
    • Change my instalment amount
      Adjust the amount to be paid in one click. Switch from quarterly to monthly instalments.
    • Choose direct debit
      Afraid of forgetting a bill? Request a direct debit in complete security.
    • Receive my bills by e-mail
      No more paper communications. You will receive everything directly in your email inbox.
    • My debt repayment plan
      Having financial difficulties? Stagger your bill payments.
    • Calculate my water bill
      An online simulator to calculate your bill based on a volume of m³.
    • Water prices
      The price of the water service in detail. We explain everything you need to know.
  • My consumption
    • See my history
      View the volume of m³ you have consumed in previous years.
    • Consumption simulator
      Answer a few questions to find out your household's potential consumption.
    • Track my consumption
      Do you want to better control your consumption and avoid surprises? Enter a monthly reading.
    • Tips for better consumption
      Water is precious. Find all our tips for smart consumption.
  • Quality of my water
    • Hardness and quality of my water
      Enter your address to find out the composition and origin of your water.
    • Request a water test
      Analysis of all types of water by our laboratory. A fee is charged for this service.
    • Drinkability of water in the event of an incident
      SWDE's communication procedures when water is temporarily undrinkable.
    • SWDE quality controls
      Discover how SWDE inspects tap water: the most inspected food product in Wallonia.
  • I am moving
    • I am a new customer
      Register online in a few clicks. Customer service will take care of the rest.
    • I am a customer and I am moving
      Follow the online procedure and your move will be notified in a few clicks.
    • I want to change my household composition
      Marriage, separation, divorce, death, etc.
    • I have a second home or an additional address
      To declare your additional residence, follow the procedure below.
  • I am building or renovating
    • Request a new connection
      New construction? Complete the online form and attach all the technical documents requested.
    • Move, add or remove a meter
      Renovating? Complete the online form and attach all the technical documents requested.
    • Temporary connection for construction sites
      Do you need water to supply your construction site during your work? Rent a gooseneck for a fee.
    • Request a network plan
      Check whether there are SWDE pipes underneath your construction site.
    • Connection tariffs 2023
      Reference tariffs for the establishment of connection estimates in 2023.

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  • Home
  • My meter reading
  • My bills
    • See my balance and bills
    • Change my instalment amount
    • Choose direct debit
    • Receive my bills by e-mail
    • My debt repayment plan
    • Calculate my water bill
    • Water prices
  • My consumption
    • See my history
    • Consumption simulator
    • Track my consumption
    • Tips for better consumption
  • Quality of my water
    • Hardness and quality of my water
    • Request a water test
    • Drinkability of water in the event of an incident
    • SWDE quality controls
  • I am moving
    • I am a new customer
    • I am a customer and I am moving
    • I want to change my household composition
    • I have a second home or an additional address
  • I am building or renovating
    • Request a new connection
    • Move, add or remove a meter
    • Temporary connection for construction sites
    • Request a network plan
    • Connection tariffs 2023
  • Technical maintenance
  • About SWDE
  • Jobs
  • FAQ
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  • SWDE
    • About SWDE
    • Training Centre
    • Financing
    • Real estate sales
    • International
    • easyCONSO
  • Network
    • Works and incidents
    • Municipalities served by SWDE
    • Where does your water come from?
    • Treatmant plants
  • I am..
    • A supplier
    • A school
  • Contact us
  • Postal addresses
  • Jobs
  • News
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  • FAQ

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