Tracking my consumption
Avoid unpleasant surprises and monitor your consumption. Log in to your Customer Account to adjust your instalments according to your consumption. It's quick and easy!
In your Customer Account, you can also
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Receive your documents by e-mail
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We have been working on digitising and eliminating paper for all our documents for some years.
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View your balance and bills
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Quickly consult the status of your customer account.
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Manage your direct debit
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Rour bills are always paid on time. You choose the day the payment is taken. You stop when you want to.
Frequently asked questions
I’ve noticed anormally high consumption. What should I do?
If you think you have a leak, check out our tips on how to spot one and avoid nasty surprises when you receive your annual bill.
How is my daily water consumption broken down?
In the home, flushing the toilet uses the largest volume of water (on average 36% of daily consumption). This is followed by personal hygiene (32%), laundry (13%), household cleaning and watering plants (8%), washing up (7%), drinking and food preparation (4%).
Average consumption per year/per person
In the home, flushing the toilet uses the largest volume of water (on average 36% of daily consumption). This is followed by personal hygiene (32%), laundry (13%), household cleaning and watering plants (8%), washing up (7%), drinking and food preparation (4%).
The annual average is between 30 and 40m³ per year per person.
Why and how to monitor your consumption
A regular check on the meter reading allows you to see how your consumption is going and to confirm the possibility of an abnormal increase (leak).