If the composition of your household has changed and you would like to change the name that appears on your bills.
Do you need to take any steps following the death of a family member?
Following your separation, would you like to change the name that appears on your bills?
This involves administrative closure of your account. Please send us:
The meter reading on the date you took over the contract
Full contact details of the user taking over the meter.
A family member has died and you need to take the necessary steps. We are here to help you. You will need:
One of their bills
The current meter reading.
Then call us on 087/87 87 87 and we will take you through the necessary steps, depending on the situation.
Do you want your spouse’s name to appear on the bills?
To do this, we will initially have to close your account and prepare a new contract in both your names. You will need:
One of your bills
The current meter reading.
Then call us on 087/87 87 87 and we will help you with the necessary steps.
It is important to inform us of any changes in the occupancy of a building.
If you leave, read the meter one last time in the presence of all parties involved so that the final bill can be issued. Access your Customer Account and complete the formalities in a few clicks.
When you move in, water is already available. In order to quickly update your situation, access your Customer Account and complete the formalities in a few clicks.
More information: You are moving