Help and contact

For the installation of an additional meter or a modification of an existing connection, fill in this online form to request a quote. 

Quote for new connection

Quote for modification of existing connection
 

In the case of a new construction, you must follow two steps.

1. Requesting a new connection to the network 

This application must be submitted by the owner if and only if the construction of the building has started (the first walls of the ground floor are being put up). 

The work can be carried out as long as the building is closed to protect the installation and the meter.  

For more details on your request for a new connection.

2. Obtaining the CertIBEau certificate 

Since 1 June 2021, it is compulsory for all new homes for which a new connection is requested to have the certIBEau certificate. 

Your connection to the mains water supply will only be openedafter an authorised certifier has been and approved it. 

For more details on CertIBEau. 

If you have any problems, contact us.