Frequently asked questions

Report an Incident

What is the role of the water supply system in firefighting?

The fire brigade often uses the water supply system for fire fighting. They connect to hydrants or fire hydrants placed at regular intervals along the streets. 

The municipalities, not SWDE, are responsible for the proper functioning of the hydrants located on their territory.

If I notice a leak in the distribution network (in the street for example), what should I do?

We monitor and manage nearly 40,000 km of pipes that ensure the transport and flow of drinking water. Some technical problems may occur in these pipes, such as water leaks. These are sometimes visible. Water can therefore emerge from the ground and even find its way into your home. 

The only way to deal with this type of situation is to call us on 087 / 87 87 87

Our teams are available 24 hours a day, 7 days a week, including public holidays, to locate and repair the most urgent leaks.

If I notice a leak in the distribution network (in the street for example), what should I do?

The only way to deal with this type of situation is to call us on 087 / 87 87 87. Our teams are available 24 hours a day, 7 days a week, including public holidays, to locate and repair the most urgent leaks.

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