Use the first login screen if your customer number is associated with just one e-mail address.
Enter your login (your customer number or your e-mail address) and your password. You can also log in using It's me or eID.
Are you getting an error message? Make sure your e-mail address is not associated with another customer number.
Use the second login screen, reserved for customers whose customer number is linked to several e-mail addresses.
If this is the case, log in using your customer number and password.
Are you getting an error message? Make sure your e-mail address is linked to several customer numbers.
Have you forgotten your password? You can ask for a new password using this link.
You will receive a temporary password in your e-mail inbox, which you can use to log in to choose a new password for your Customer Area.
Note, the e-mail is not sent immediately. Please wait a few minutes and check your spam folders before making a new forgotten password request.
When you access your Customer Account, you can easily select the contract account for which you want to manage your data and services (meter reading, consumption history, etc.). Once you have completed your transactions, you can select another contract account.