Completed works
SWDE's mission is to ensure a continuous supply of quality water. However, we can still experience network disruption, and we are aware of the inconvenience this can cause. Our priority is to make sure this is resolved as quickly as possible, whatever the cause.
After works, except in difficult weather conditions, we will restore the premises to their original state within eight working days. Certain circumstances may delay this, such as cold weather for tarmac laying or the time of year for planting.
If this disruption results in an urgent problem or a safety risk, please contact our Customer Service team.
If the problem is not urgent, please fill in the contact form below with as much detail as possible about your request.
Contact us by telephone
Ring: 087 / 87 87 87
Monday to Friday from 8 am to 8 pm
Saturday from 8 am to 1 pm
Outside office hours, on Sundays and public holidays, your call is automatically transferred to our on-call service.
For our German-speaking customers:
087 / 87 87 88
For our Dutch-speaking customers:
087 / 87 87 89
By telephone
FR : 087 / 87 87 87
NL : 087 / 87 87 89
DE : 087 / 87 87 88
Monday - Friday : 8h-20h / Saturday : 8h-13h
Outside these hours, an on-call service will deal with any emergency requests.
Would you like to make a complaint?
Are you still not satisfied with the solution provided even though you’ve contacted our services several times? You can submit a complaint and monitor the processing of your request from your Customer Area.