Help and contact

Death

A family member has died and you need to take the necessary steps following their death. We are here to help you.

You will need:

 

• One of their bills 

• The current meter reading. 

 

Then call us and we’ll help support you to carry out the necessary procedures depending on the situation.  

 
composition de ménage
Nous joindre par téléphone

Contact us by telephone

Ring: 087 / 87 87 87

Monday to Friday from 8 am to 8 pm
Saturday from 8 am to 1 pm

Outside office hours, on Sundays and public holidays, your call is automatically transferred to our on-call service.

For our German-speaking customers:
087 / 87 87 88
For our Dutch-speaking customers:
087 / 87 87 89

 

Didn't find an answer to your question? Contact us
Use the contact form so you’re not kept waiting on the phone

FR : 087 / 87 87 87
NL : 087 / 87 87 89
DE : 087 / 87 87 88

Monday - Friday : 8h-20h / Saturday : 8h-13h

Outside these hours, an on-call service will deal with any emergency requests.

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