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  • My meter reading
  • My bills
    • See my balance and bills
      Check what has been paid and what still needs to be paid. View and download your bills.
    • Change my instalment amount
      Adjust the amount to be paid in one click. Switch from quarterly to monthly instalments.
    • Choose direct debit
      Afraid of forgetting a bill? Request a direct debit in complete security.
    • Receive my bills by e-mail
      No more paper communications. You will receive everything directly in your email inbox.
    • My debt repayment plan
      Having financial difficulties? Stagger your bill payments.
    • Calculate my water bill
      An online simulator to calculate your bill based on a volume of m³.
    • Water prices
      The price of the water service in detail. We explain everything you need to know.
  • My consumption
    • See my history
      View the volume of m³ you have consumed in previous years.
    • Consumption simulator
      Answer a few questions to find out your household's potential consumption.
    • Track my consumption
      Do you want to better control your consumption and avoid surprises? Enter a monthly reading.
    • Tips for better consumption
      Water is precious. Find all our tips for smart consumption.
  • Quality of my water
    • Hardness and quality of my water
      Enter your address to find out the composition and origin of your water.
    • Request a water test
      Analysis of all types of water by our laboratory. A fee is charged for this service.
    • Drinkability of water in the event of an incident
      SWDE's communication procedures when water is temporarily undrinkable.
    • SWDE quality controls
      Discover how SWDE inspects tap water: the most inspected food product in Wallonia.
  • I am moving
    • I am a new customer
      Register online in a few clicks. Customer service will take care of the rest.
    • I am a customer and I am moving
      Follow the online procedure and your move will be notified in a few clicks.
    • I want to change my household composition
      Marriage, separation, divorce, death, etc.
    • I have a second home or an additional address
      To declare your additional residence, follow the procedure below.
  • I am building or renovating
    • Request a new connection
      New construction? Complete the online form and attach all the technical documents requested.
    • Move, add or remove a meter
      Renovating? Complete the online form and attach all the technical documents requested.
    • Temporary connection for construction sites
      Do you need water to supply your construction site during your work? Rent a gooseneck for a fee.
    • Request a network plan
      Check whether there are SWDE pipes underneath your construction site.
    • Connection tariffs 2023
      Reference tariffs for the establishment of connection estimates in 2023.

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My account

Home

Navigation principale

  • Home
  • My meter reading
  • My bills
    • See my balance and bills
      Check what has been paid and what still needs to be paid. View and download your bills.
    • Change my instalment amount
      Adjust the amount to be paid in one click. Switch from quarterly to monthly instalments.
    • Choose direct debit
      Afraid of forgetting a bill? Request a direct debit in complete security.
    • Receive my bills by e-mail
      No more paper communications. You will receive everything directly in your email inbox.
    • My debt repayment plan
      Having financial difficulties? Stagger your bill payments.
    • Calculate my water bill
      An online simulator to calculate your bill based on a volume of m³.
    • Water prices
      The price of the water service in detail. We explain everything you need to know.
  • My consumption
    • See my history
      View the volume of m³ you have consumed in previous years.
    • Consumption simulator
      Answer a few questions to find out your household's potential consumption.
    • Track my consumption
      Do you want to better control your consumption and avoid surprises? Enter a monthly reading.
    • Tips for better consumption
      Water is precious. Find all our tips for smart consumption.
  • Quality of my water
    • Hardness and quality of my water
      Enter your address to find out the composition and origin of your water.
    • Request a water test
      Analysis of all types of water by our laboratory. A fee is charged for this service.
    • Drinkability of water in the event of an incident
      SWDE's communication procedures when water is temporarily undrinkable.
    • SWDE quality controls
      Discover how SWDE inspects tap water: the most inspected food product in Wallonia.
  • I am moving
    • I am a new customer
      Register online in a few clicks. Customer service will take care of the rest.
    • I am a customer and I am moving
      Follow the online procedure and your move will be notified in a few clicks.
    • I want to change my household composition
      Marriage, separation, divorce, death, etc.
    • I have a second home or an additional address
      To declare your additional residence, follow the procedure below.
  • I am building or renovating
    • Request a new connection
      New construction? Complete the online form and attach all the technical documents requested.
    • Move, add or remove a meter
      Renovating? Complete the online form and attach all the technical documents requested.
    • Temporary connection for construction sites
      Do you need water to supply your construction site during your work? Rent a gooseneck for a fee.
    • Request a network plan
      Check whether there are SWDE pipes underneath your construction site.
    • Connection tariffs 2023
      Reference tariffs for the establishment of connection estimates in 2023.

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Actualités

Actualités recommandées

Eau fontaine - canicule

Nos conseils pour rester hydraté pendant cette période de canicule

19/07/2022 - La vague de chaleur que l’on connait actuellement peut être fatale pour notre santé si l’on ne pense pas à boire régulièrement. L'eau s'avère être notre meilleure alliée. Voici quelques conseils pour rester hydraté et se protéger de la chaleur pendant les journées particulièrement chaudes.
SWDE et BEI

La SWDE reçoit un prêt de 250 millions € de la BEI

16/05/2022 - Ce vendredi 13 mai 2022, Kris Peeters, Vice-Président de la Banque européenne d’investissement (BEI), et Eric Van Sevenant, Président du Comité de Direction de la Société wallonne des eaux (SWDE).
cover-easyconso

easyCONSO : un service de la SWDE pour maîtriser les consommations des bâtiments

01/10/2021 - easyCONSO permet de contrôler en continu les consommations d’eau pour mieux lutter contre les pertes et gaspillages, mais aussi pour simplifier la gestion administrative des consommations d’eau.
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