I want to change my household composition

What to do in the event of death?

A family member has died and you need to take the necessary steps following their death. We are here to help you.

Have one of their bills and the current meter reading at the ready. Then call us on 087/87.87.87 and we will help you and take you through the necessary steps according to your particular situation. 

Separation/Divorce

The name on my bills needs to be changed following my separation. What should I do? 

This change requires an administrative closure. 

To achieve this, please inform us of the date of the change, the current meter reading and the full contact details of the remaining user on our form (click here).

Marriage

What should I do if I want my spouse’s name to appear on the bills? 

We have to perform an administrative closure.