Frequently asked questions

• Use the Google Chrome browser and make sure it is up to date.   
• Clear the browser cache (cookies and site data + cached images and files).  
• Log in to the portal via the link: https://mysap.swde.be.  
• If the problem persists, send an e-mail to auto@swde.be.  

You can send an e-mail to auto@swde.be

Refer to the possible error messages in the tooltip

(bottom left corner). 

As a priority, check that:  

• the mileage entered is consistent with the previous mileage entered (information below the chassis number);
• the detailed quotation has been added as an attachment.

If the problem persists, send an e-mail to auto@swde.be.  

You can send an e-mail to auto@swde.be and specify the e-mail address to which the garage order forms should be sent.

• Use a category that is close to the one you would have liked to find.
• Specify the nature of the work in the "Description" field.
• Let us know in the comment box which category it would be useful to add.

Yes, the amounts are encoded without VAT.

You must send all new contact details by e-mail to auto@swde.be.

Send an e-mail to auto@swde.be, specifying the request number, registration number and nature of the change.