Contacting us by post

 

In certain circumstances, postal mail remains a very good way of contacting the SWDE. 

Boite aux lettree

If you wish to contact our Customer service department by post (meter reading, SEPA mandate, request for a repayment plan, questions relating to your bill, moving in/moving out notification, request for a new connection, complaints, etc.), there is a single address:

SWDE
BP 515
1400 Nivelles

Any other post not relating to customer management can be sent to our headquarters at the following address:

Société wallonne des eaux
rue de la Concorde 41
4800 Verviers