Contacting us by post
In certain circumstances, postal mail remains a very good way of contacting the SWDE.
If you wish to contact our Customer service department by post (meter reading, SEPA mandate, request for a repayment plan, questions relating to your bill, moving in/moving out notification, request for a new connection, complaints, etc.), there is a single address:
Any other post not relating to customer management can be sent to our headquarters at the following address:
Société wallonne des eaux
rue de la Concorde 41