Contacting us by phone
If you cannot find the information you are seeking on this site, our customer service department is ready to help you. For a basic enquiry or in the event of an emergency.
Call 087 / 87 87 87 Monday to Friday between 8 a.m. and 8 p.m. and Saturdays from 8 a.m. to 1 p.m. We answer 85% of calls within one minute.
Outside working hours, on weekends and on public holidays, your call is automatically transferred to our on-call service.
- In German, the number is 87 / 87 87 88
- In Dutch, the number is 87 / 87 87 89